Our Mission
Shaping the Future of Real Estate in Malaysia
Our Mission Statement
At Terra Group Sdn Bhd, our mission is to revolutionize the real estate industry in Malaysia by providing innovative solutions, exceptional service, and sustainable development practices. We strive to create value for our clients, partners, and communities while fostering a culture of integrity, excellence, and continuous growth.
Our Core Values
Customer Service Excellence
We are committed to providing exceptional customer service, meeting and exceeding client expectations in all aspects of real estate.
Market Expansion
We continuously seek to expand our business scope in local and international markets, developing new opportunities for growth.
Brand Reputation
We strive to build and maintain our company's reputation as the most reliable real estate partner in all target markets.
Employee Development
We provide opportunities for professional growth, creating a work environment that supports learning and career advancement.
Operational Efficiency
We enhance our operational efficiency through optimized processes and technology investments to ensure high-quality service delivery.
Positive Corporate Culture
We maintain and strengthen a culture of collaboration, innovation, and integrity within our company.
External Mission
Customer Service
Provide exceptional customer service, meeting and exceeding client expectations in real estate buying, selling, leasing, and investment.
Market Expansion
Continuously expand our business scope in local and international markets, develop new market opportunities, and establish a solid customer base.
Brand Reputation
Build and maintain our company's brand reputation, ensuring we are seen as the most reliable real estate partner in all target markets.
Internal Mission
Employee Development
Provide opportunities for professional development, creating a work environment that supports learning, growth, and career advancement.
Operational Efficiency
Enhance overall company operational efficiency through optimizing internal processes and IT technology investments, ensuring continuous delivery of high-quality services.
Corporate Culture
Maintain and strengthen a culture of collaboration, innovation, and integrity within the company, ensuring employees work in a positive and uplifting environment.
Our Journey
2023
Opened Penang branch workshop. Enhanced Terra Group system, added value for partners, improved productivity to optimize customer needs for speed.
2022
Expanded coverage to Puncak Alam and Rawang industrial areas.
2021
Opened Klang branch workshop. Expanded to Semenyih, Kajang, Bangi, and Kedah Kulim industrial areas. Established smart AI system and Terra Group website.
2020
Expanded to Klang and Penang industrial areas. Established Terra Group ERP system.
2019
Opened Puchong branch workshop. Expanded coverage to Subang industrial and commercial areas.
2018
Expanded coverage to Balakong and Puchong industrial areas.
2017
Expanded coverage to Sri Petaling and Puchong commercial areas.
2016
Established Terra Group on April 1st, specializing in industrial, commercial, and land in Klang Valley.